If you purchased Acrobat from Adobe, hover your mouse over your name and select "My Orders." Click the "Download" link next to the entry for Acrobat and then follow the download instructions. Hover your mouse over your name at the top of the screen, and then select "My Products and Services." Click the arrow next to "Adobe Acrobat" to view the serial number.ĭownload the installation file from the My Adobe website to the new computer. You now know how to update, repair, or re-install Adobe Reader/Acrobat.Find your serial number by logging in to the My Adobe website (link in Resources) using the same username and password you used when you first activated the software. If you're still having printing problems after completing the recommended steps, check out Troubleshooting printing in Windows for further help. When done, log back in to your QuickBooks Online company, then try to print.
To reinstall Acrobat Professional, use the DVD or the installation download you received from Adobe. Don't uninstall Acrobat Professional unless you have the DVD or the installation download and product key/serial number from Adobe to reinstall it with, unless you're planning to install and use Adobe Reader instead. Note: Acrobat Professional is not a free program like Adobe Reader. Tip: If repairing Adobe Reader doesn't fix the problem, it may be necessary to uninstall and reinstall Adobe Reader.
When the process is complete, select Finish.Select Acrobat or Adobe Reader, then Uninstall/Change.Select the Start button at the bottom left of your screen.
Close Acrobat/Reader and all open web browser windows.If you've updated to the latest version of Adobe Reader/Acrobat and it hasn’t fixed the problem, you'll need to repair your Adobe installation. The program will check for a new version when you launch either Acrobat or Reader as an application, and will prompt you to install a new version when it's available.Ĭheck the Adobe website for detailed instructions. For help printing in Mac OS X, see Troubleshoot printing issues in Safari.Īutomatic updates for Adobe Acrobat and Adobe ReaderĪdobe Acrobat and Adobe Reader will automatically detect if a new version of the software is available. Note: This article discusses printing in Windows. Updating, repairing, or re-installing your Adobe Reader/Acrobat is simple and can be accomplished by following a few simple steps. Most printing problems in QuickBooks Online can be resolved by updating Adobe Reader/Acrobat to the latest version or by repairing your Adobe installation.
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